River Terrace Resort & Convention Center, Gatlinburg ➤ Reviews, Rooms & Prices 2025

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About the Hotel

240 River Road, Gatlinburg, Tennessee, United States, 37738

River Terrace Resort & Convention Center is situated in the heart of downtown Gatlinburg, Tennessee, overlooking the picturesque Little Pigeon River. This resort is conveniently located just minutes away from the Great Smoky Mountains National Park, the most-visited national park in the U.S. The property features a diverse range of accommodations, including newly renovated guest rooms with modern amenities. Additionally, the resort offers a full-service convention center suited for various group events and meetings.

Location

Conveniently located within walking distance to downtown Gatlinburg, the resort offers easy access to local attractions, shops, and restaurants. The resort is approximately 49.5 miles from McGhee Tyson Airport, providing travel options for those arriving by air. Visitors can also utilize the Gatlinburg Trolley system for transportation to nearby attractions, enhancing the overall travel experience.

Rooms

The resort provides a variety of spacious guest accommodations, such as the River View Signature King Loft, which can comfortably accommodate up to four guests. Each room is equipped with essential amenities, including a kitchenette, flat-screen TV, and a private balcony or patio for scenic views. The rooms are designed with warm and cozy atmospheres, featuring rustic fireplaces to enhance comfort during stays.

Eat & Drink

Drafts Burger Bar serves an array of gourmet burgers, sandwiches, and appetizers, complemented by a selection of draft and bottled beers along with a full cocktail menu. Open for lunch and dinner, this on-site restaurant offers a casual setting ideal for families and groups. Guests can enjoy high-definition flat-screen televisions broadcasting various sporting events, making it a gathering space for friends and family.

Leisure & Business

The River Terrace Resort boasts two seasonal outdoor pools and a spa-like atmosphere, perfect for unwinding after a day of exploration. The convention center features flexible meeting and banquet spaces tailored for events of any size, supported by experienced staff for seamless planning. Accessible routes are available throughout the resort, making it convenient for all guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Signature King Guestroom

Max:

2 persons

18 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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River View Signature Queen Guestroom

Max:

4 persons

27 m²

Bed options:

2 King Size Beds

Coffee machine

Heating

room details

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Signature Queen Guestroom

Max:

4 persons

27 m²

Bed options:

2 King Size Beds

Coffee machine

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Gatlinburg500 m

Airports

McGhee Tyson (TYS) 77.9 km

Asheville Regional (AVL) 137.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Ultra Comfortable Bed!

“The bed was incredibly comfortable, making it easy to get a restful night's sleep after a long day.” view full review

Refreshing Showers!

“The shower had excellent pressure and temperature control, providing a refreshing experience each time.” view full review

Endless Entertainment!

“I loved the variety of TV channels available, which kept us entertained during our downtime.” view full review

Accessible Amenities!

“The hotel had thoughtful amenities that ensured a comfortable stay for everyone, making it welcoming.” view full review

General

No smoking on site
Wi-Fi
Free parking
24-hour reception
Pets allowed
24-hour security
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Hiking

Services

Laundry
Tours/Ticket assistance

Dining

Picnic area/ Tables

Business

Meeting/ Banquet facilities

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Ironing facilities

Bathroom

Bathtub
Free toiletries
Sink

Media

Flat-screen TV

Location

240 River Road, Gatlinburg, Tennessee, United States, 37738

Map view

240 River Road, Gatlinburg, Tennessee, United States, 37738

City landmarks

903 Parkway Ole Smoky Moonshine Holler

Ole Smoky Tennessee Moonshine

740 m

115 Historic Nature Trail

Gatlinburg Space Needle

700 m

Convention Centre

Gatlinburg Convention Center

810 m

Ski Lift

Gatlinburg SkyLift Park

670 m

908 Parkway

Ripley's Haunted Adventure

730 m

Museum

Hollywood Star Cars Museum

740 m

919 Parkway

Amazing Mirror Maze

790 m

Gallery

Smoky Mountain Art Gallery

730 m

Church

St Mary's Catholic Church

1.1 km

306 Parkway

Gatlinburg Mountain Coaster

5.8 km

340 Parkway

Hillbilly Golf

5.8 km

Nearby

Aquarium

Ripley's Aquarium of the Smokies

260 m

611 Parkway

Souvenir shopping

130 m

576 Parkway

Anakeesta

490 m

631 Parkway

Guinness World Records Adventure

140 m

Amusement Park

Earthquake

360 m

Theatre

Sweet Fanny Adams Theatre

530 m

716 Parkway # 37838

World of Illusions

200 m

650 Parkway

Ole Smoky Barrelhouse

420 m

Museum

Christ in the Smokies Museum and Gardens

400 m

424 River Rd

Mysterious Mansion

390 m

379 Parkway

Tsali Monument

550 m

576 Parkway At the intersection of the parkway 441 & 321

Historic Ogle Log Cabin

280 m

800 Parkway

Ripley's Believe It or Not Gatlinburg

390 m

742 Parkway

Gatlinburg First United Methodist Church

330 m

Museum

Gatlinburg Pinball Museum

480 m

National Park

Great Smoky Mountains National Park

610 m

The SkyBridge

170 m

623 Parkway

Ripley's Marvelous Mirror Maze

160 m

Shopping Area

The Village Shops

210 m

Restaurants

Karmelkorn Shoppe

270 m

647 Parkway

Fannie Farkle's

440 m

656 Parkway

Heavenly Delights Cafe & Bakery

350 m

631 Parkway Suite Baskins Square

The Village Cafe & Creamery

370 m

634 Parkway Shop #17

Burg Coffees

460 m

716 Parkway Suite 107

Coffee and Company

400 m

634 Parkway Ste 13

Chicken Hut

470 m

716 Parkway

Funnel Cakes

380 m

745 Parkway

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

great location

friendly staff

outdated rooms

disappointing dining experience

7.2/10

Very good

Rooms

6.7

Location

9.3

Service

8.0

Dining

5.3

3/5 based on 1193 reviews

#53 of 70 hotels in Gatlinburg based on Tripadvisor

William

United States, April 2024

6.2/10

My stay at the hotel had its ups and downs. The location was exceptional, offering great views and easy access to downtown. However, the rooms needed updating and were a bit unsafe, and the dining experience was not what I expected.

Rooms

5.0

The rooms were in need of updating and lacked a fireplace or a king bed. They felt a bit outdated and unsafe.

Service

7.0

The staff was great with us and very attentive during our stay. However, there seemed to be some issues with the cleaning crew.

Location

9.0

The hotel's location was truly exceptional, with great views, proximity to downtown, and being right beside the aquarium.

Dining

5.0

The dining experience fell short with unexpected charges for a small pet and not meeting expectations on the food quality.

Facilities

6.0

The hotel facilities did not stand out as particularly remarkable, with some areas needing attention and updating.

great location

outdated rooms

Russ

United States, March 2024

8.0/10

I had a lovely stay at the hotel. The location was perfect for exploring Gatlinburg, being so close to everything that we could easily walk around without worrying about traffic or parking. The service was exceptional, particularly from Ginger and Zsofi who were very kind and helpful in ensuring we got the room with a private balcony overlooking the river. However, the noise from the nearby promenade until 11 pm was a downside to an otherwise pleasant experience.

Rooms

8.0

Our room on the second story was spacious and clean, with a private balcony offering a nice view of the river.

Service

9.0

The staff members were awesome and very friendly, going above and beyond to accommodate our preferences.

Location

10.0

The hotel's location was ideal for exploring Gatlinburg, with easy access to shops, fun restaurants, and the mountains.

Dining

6.0

We were under the impression that breakfast was included, but it turned out to be only for guests staying longer. The restaurant only offered burgers, which was decent but not what we expected.

Facilities

7.0

The hotel had laundry services and tours/ticket assistance available, which was convenient for our needs.

Byron

United States, December 2023

7.4/10

My stay at the hotel was a mix of positives and negatives. While the room was not as clean as expected, with a missing shower curtain and a small, unclean trash can, the space was amazing, spacious, very clean, and had excellent A/C. It was, however, quite loud at times due to dog barking and adult arguments. The service was overall helpful and accommodating, with staff being friendly and prompt to assist. The location was great, off the busy street and close to everything Gatlinburg has to offer. The dining experience was not complimentary but offered decent options for an extra cost. The facilities were sufficient for a comfortable stay.

Rooms

7.0

The room was a mix of disappointing cleanliness issues and exceptional comfort and space.

Service

8.0

The service was friendly and accommodating, responding promptly to requests.

Location

9.0

The hotel's location off the busy street was ideal for exploring Gatlinburg.

Dining

6.0

The dining experience was not complimentary but provided decent options at an extra cost.